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10AM - 4:30PM


Customer Services

Click And Collect

Collect your shopping on your way home from work, or even after you drop the kids to school. Get the items you want delivered to your local store and collect them at a time that is convenient for you. This service is available from many of our stores listed below.

New Look
Select Fashion
Shoe Zone
Sports Direct
Well Pharmacy
Yours Clothing

Amazon Lockers

If you would like your parcels delivered to a safe, secure location, simply select Birchwood Shopping Centre as your preferred delivery location reference FOLLY when ordering from Amazon and your parcel will be sent directly to one of our secure lockers.
You will then be sent an email with a unique code and pick up instructions. Enter your code into the keypad on the lockers to access your parcel. Deliveries will be held in the lockers for three working days after your code has been sent!

Accessibility and Mobility
Birchwood Shopping Centre is fully accessible for all shoppers with the centre being on one level and mobility scooters available for hire.
The Centre also has plenty of disabled parking bays and disabled toilets. If you would like to make a shopmobility scooter booking, or have an enquiry about any of our disabled facilities, please call 01925 822411.

Parent And Child Facilities

Parent and child designated parking spaces, with baby change and Parent and Child unit available adjacent to the public toilets.


Birchwood Shopping Centre is secured 24 hours a day, 7 days a week with CCTV in operation throughout the centre. Our highly trained staff are on hand to help customers.

T: 01925 822 411
E: info@birchwoodshoppingcentre.co.uk